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Help Center

Landlord FAQ's

Landlord FAQ's

During the Tenancy

I didn’t serve the prescribed information, or another document legally required under current legislation and the tenant is taking me to court, will you pay my legal fees?

What can I legally charge the Tenant for?

I wish to make a claim for Rent Arrears, how do I do this?

I didn’t realise but my HMO licence ran out and my tenant is refusing to pay their rent. Will you pay it?

I haven’t made repairs at the property and the tenant is withholding rent until I do, can I claim the arrears from you?

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Application Process

What do I need to sign?

I don’t have a guarantor document; will you supply one?

I don’t take deposits, will you still guarantee my tenants?

About Rent Guarantor

Is this suitable for commercial premises?

What are the benefits to a Landlord of accepting a Rent Guarantor service?

General Questions

What are the alternatives to a Rent Guarantor and why shouldn’t I use them?